Verified identities
Every renter and owner completes KYC with citizenship, license and selfie verification before transacting.
Protection on every ride
Mandatory third-party cover is included. Optional comprehensive insurance protects against theft and damage.
Transparent reviews
All reviews are tied to completed bookings, so you only see honest feedback from real riders and owners.
24/7 support
Our team is one call away — for breakdowns, disputes or anything that doesn't feel right.
For Renters
- •Always wear a certified helmet — required by Nepal law and our terms.
- •Inspect the vehicle and document scratches/dents during pickup.
- •Carry your driving license and citizenship/passport at all times.
- •Avoid riding after sunset on highways unless absolutely necessary.
- •Refuel before returning to avoid extra fuel charges.
For Owners
- •Service your vehicle every 1,500 km — log services in the app.
- •Provide a working helmet and basic toolkit with every rental.
- •Use our digital handover checklist to avoid disputes.
- •Set realistic deposit amounts — too low invites careless renters.
- •Respond to booking requests within 2 hours for higher visibility.
In an emergency
If you're in an accident, prioritise safety: move to a safe spot, call 102 for ambulance and 100 for police, then notify us. Document the scene with photos before moving the vehicle if it's safe to do so.